Common problems

What this page covers

The small things that go wrong day to day, and how to recover from each one. For what Dive Kit can and cannot do, see Limits and disclaimers. For general questions, see the FAQ.

A shared plan link won’t open or asks me to update

Share links carry a version stamp. Each release encodes plans with a specific format, and an older app cannot read a link built by a newer one. When that happens, Dive Kit shows an “App Update Required” screen instead of a generic error, with three choices:

• Update App opens the store so you can install the latest version, then the link works.
• Open in Browser loads the same plan in the web viewer at divekit.app. The web viewer renders the exact stop table that was shared without needing a deco engine, so you can read every output even on a phone you cannot update right now.
• Go Home dismisses the screen.

If the link opens in the app but the schedule looks wrong, that is a different problem: the app recalculates the plan from the inputs in the link, so a mismatch points to the inputs, not the link. Open it in the browser to see exactly what was sent.

I want to reset the app or clear all my data

There is no reset button inside Dive Kit. You can delete a single saved plan from the deco plans list, but the app has no “start over” control that wipes everything at once.

To fully reset, delete the app and reinstall it. That gives you a clean install with default settings.

A screen shows raw text like “tools.home.title”

If a label or button shows a code-style string instead of words, the app’s text failed to load. This is a rare glitch, not lost data. Updating the app to the latest version, or deleting and reinstalling it, fixes it. If it persists after a clean install, send a bug report (below) with a screenshot.

Finding your version number for a bug report

Open Settings, then About Dive Kit. The version and build number are shown there as “Version: X.Y.Z (build)”. Include that line in any bug report so the fix can be matched to your exact build.

Where to send feedback or report a bug

Open Settings, then Submit Feedback. It opens Dive Kit’s feedback board at divekit.featurebase.app in your browser, where you can report a bug, post a feature request, and vote on what other divers have asked for. Include your version number (from About Dive Kit) and a screenshot if you can, so the issue is easy to reproduce.